> ## Documentation Index
> Fetch the complete documentation index at: https://aidocs.ethanbragdon.icu/llms.txt
> Use this file to discover all available pages before exploring further.

# FORGE, Research & Knowledge Troubleshooting

> Troubleshoot Starfire AI builds, artifacts, research runs, Knowledge indexing, retrieval, and long-running job failures.

# FORGE, research & Knowledge troubleshooting

These systems share a common characteristic: they can involve background jobs, multiple model/tool calls, indexing, or long-running state. A successful click or accepted request does not always mean the final job completed successfully.

## FORGE build is stuck

Check the build state first.

Possible causes include:

* queued but no worker has claimed it
* waiting on a model/provider
* validation still running
* repair loop active
* packaging/upload in progress
* exhausted build budget or limit
* worker or queue degradation

If multiple builds are stuck in the same stage, inspect Control Center health rather than retrying each user job manually.

## Build completed but no artifact appears

Determine whether the build reached packaging successfully. A job can complete generation but fail while packaging or uploading the artifact.

Check artifact metadata for failed upload, missing storage object, or expired/cleaned output.

## Validation keeps failing

Review the actual validator output and repair-attempt history. A project can be generated correctly at a text level but still fail because of dependencies, configuration, unsupported environment assumptions, or an incompatible requirement.

Do not report the build as validated if the validator never succeeded.

## Research run is slow or incomplete

A deeper research run can involve planning, multiple searches, source retrieval, verification, and report generation.

Check whether the delay is in:

* search-provider access
* source retrieval
* model execution
* verification
* report generation
* a configured source/depth limit

## Citations do not support the claim

Treat that as a quality issue even if the source exists. Citation verification should compare the actual claim with the cited passage rather than assuming retrieval equals support.

## Knowledge source will not index

Check:

* source/file processing status
* extraction failure
* unsupported content
* embedding/index provider health
* storage state
* organization/project permission
* stale or failed indexing record

Authorized operators can retry indexing or rebuild supported indexes from Knowledge administration.

## Retrieval misses a known document

Possible causes:

* document not indexed
* query does not match the relevant chunk
* reranking removed the candidate
* source filtered by project/organization scope
* permission denial
* context/result limit

Use retrieval inspection tools where available instead of repeatedly re-uploading the same source.

## Escalate

Escalate when failures affect many users, many jobs are stuck at the same stage, storage/index workers are unhealthy, or provider-level errors are widespread.

<Card title="Intelligence operations" icon="brain" href="/admin/intelligence">Use Control Center to inspect build, research, artifact, Knowledge, retrieval, and tool health.</Card>
