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Performance & mobile troubleshooting

Performance problems can come from the browser/client, conversation size, network streaming, model latency, or the Starfire backend. Narrow the layer before changing model or account settings.

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App feels slow only in one long chat

Very large rendered histories can increase browser memory and layout work, especially on mobile. Try:

• start a new conversation for a new task
• move durable context into Projects/Knowledge
• avoid keeping unnecessary large attachments in one active workflow
• reload the client after preserving any unsent work

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Response begins slowly

Separate model/provider latency from UI rendering latency. If the request ID shows the server started late, investigate route/provider health. If output arrives but the UI renders poorly, focus on client performance.

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Streaming stutters

Possible causes include:

• unstable network connection
• large UI tree/history
• browser/device resource pressure
• provider stream interruption
• client reconnect behavior

Test a short new conversation to determine whether the issue follows the model or the existing conversation UI.

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Mobile navigation issue

If a sidebar, modal, or navigation drawer becomes stuck:

• reload the current page
• confirm the issue reproduces after a fresh session
• capture device/client version and page path
• test another route to determine whether the bug is page-specific

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Browser-specific issue

Compare another supported browser/client when practical. If only one client fails, capture its version and console-visible error/request ID where safe.

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Platform-wide slowness

If multiple users and unrelated workflows become slow simultaneously, operators should review API latency, providers, database/cache, queues/workers, and incidents.

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What to include in a report

• device/client/browser
• page or feature
• conversation/build/run ID when applicable
• request ID
• approximate timestamp
• whether a fresh conversation reproduces it
• whether another model/client behaves differently